FaQs. General Information
Is your picture an actual reproduction or a genuine one on the website?
We guarantee 100% that all pictures taken from our website are actual pictures of our replica watches! The watch looks exactly the same as in the picture, and we never use any pictures of other people or pictures of genuine watches.
Can I pay by credit card?
Of course you can pay by credit card. In addition to credit cards, we also provide other payment methods, such as direct bank transfer, Western Union, PayPal, etc. You can choose your own payment method before making the payment.
How do I know that my order is approved?
After ordering, you will receive a confirmation email. We will let you know the status of your order. So please mention your email.
Are there any coupons?
We provide coupons for new customers, if you buy more than 3 watches, we will provide the best price. You can contact our customer service for details.
How long is the delivery time?
We provide EMS and DHL transportation worldwide, and it usually takes 7-10 working days to deliver your order.
Sometimes your support response will be delayed, why?
Our company is processing a large number of e-mails about our products, and we will try to respond to all e-mails within 24 hours of the working day. Please help yourself to find the answer you want from our FAQ section. We have put all common questions here to speed up the process.
What if the package is damaged or lost when I receive it?
Our website is 100% guaranteed delivery. Therefore, if the delivery fails, we will reship the product to you free of charge.
How to set the time and date?
You can contact our customer service to set up the video.
Why does my replica of an automatic movement waste time and sometimes stop moving?
When you receive a replica of your automatic movement for the first time, you need to wind it continuously for 3 minutes before wearing it. After that, if you wear it every day, it will continue to wrap around your wrist when you move around. If you stop wearing the watch for more than about 2 days, the watch will need to be reset, but once you start wearing it again, the watch will automatically wind up. Therefore, if you don’t wear it often, your watch will not be able to keep time. However, please remember that you never have to replace the battery, because there is no battery, and most importantly, this type of movement is used by the original!